1. Information We Collect

We may collect the following types of information when you interact with our platform:

👤 Personal Information

• Student Name & profile details
• Parent Name & contact details
• Teacher Name & administrative information
• Mobile Number & Email Address
• School Information & Profile Photo

📚 Academic Information

• Attendance Records
• Homework & Assignment submissions
• Exam Results & report cards
• Academic Performance tracking details
• Timetable and Class Details

💻 Device & Technical Information

• Device Type & Operating System
• App Version & crash report analytics
• IP Address & connection metadata
• Notification Tokens for messaging
• Usage Analytics and platform performance logs

2. How We Use Your Information

We use the collected information strictly to:

• Provide, secure, and improve our educational services
• Manage student, parent, and teacher accounts
• Share critical school notifications, circulars, and instant updates
• Track attendance and monitor academic progress
• Enable direct communication between schools, teachers, students, and parents
• Improve app performance, diagnostics, and security features
• Provide timely customer and user support

3. Data Security

We implement appropriate technical, physical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our servers utilize modern encryption standards to shield sensitive transit data.

Please note that while we employ rigorous industry-standard safeguards, no digital platform or data transmission over the internet can guarantee 100% security.

4. Sharing of Information

We strictly do not sell, trade, or rent users’ personal information to third parties. Information may only be shared under the following limited circumstances:

• With authorized school administrators and teachers associated with your school account
• When required to do so by applicable laws, regulations, or court orders
• To protect our legal rights, privacy, safety, property, or that of our users
• With trusted service providers who support our platform operations under strict confidentiality terms

5. Children's Privacy

Maha e-School services are intended for educational purposes and are managed under direct school administration and parental supervision. We collect student information exclusively as required for educational management, classroom communication, and progress monitoring.

6. Application Permissions

Our mobile applications may request the following permissions during active usage:

• 📷 Camera Access: For uploading profile photos, homework sheets, or document attachments.
• 💾 Storage Access: For downloading academic reports, fee receipts, or uploading files.
• 🔔 Notification Access: For receiving instant alerts, exam updates, and school notices.
• 🌐 Internet Access: For sync features and normal app functionality.

These permissions are strictly requested and utilized for app-related features only.

7. Third-Party Services

To deliver robust functionality, our platform integrates with trusted third-party providers:

• Firebase Analytics (for performance and app stability diagnostic tracking)
• Push Notification Services (for sending immediate alerts)
• Payment Gateway Providers (for secure online fee transactions)
• Cloud Hosting Services (for secure storage of app assets)

These services may collect limited technical metadata directly required to fulfill their specific functionalities.

8. Data Retention

We retain user data only for as long as necessary to provide active educational services, maintain academic history for schools, and comply with necessary legal obligations. Authorized school administrators may request deletion or modification of specific student data where applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or regulatory changes. Any updates will be published on this page with the modified effective date. Users are encouraged to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please get in touch with us: